What is Social Networking and How Will it Effect Your Tourism Business?

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LEVERAGE – THIS IS ALL ABOUT LEVERAGE – THESE NETWORKS GIVE YOU THE POWER TO COMMUNICATE WITH ONE PERSON YET BE EXPOSED TO THOUSANDS!

Facebook, Youtube, Twitter – right now you may think that these sites are just for fun and friendship – but in today’s article I am going to dispel this and reveal to you how using these sites can change the way you can communicate with existing customers to increase follow up sales, gather new customers and leads and build relationships with your customers like we’ve never seen before!

Technology is changing the way people do business – by learning how to harness these latest techniques and strategies you can seriously blow your competitors out of the water and increase your business exponentially!

You may or may not be aware of Social Networking – however you would have definitely heard about some of the more popular social networking sites such as Twitter, Facebook and Youtube. To this point – you will probably not understand what this has to do with you or your business – but read through this article to understand WHY you should be using these sites and HOW you can be drawing free web traffic and  and increasing sales via using them as tools!

In short – Facebook alone is to date getting approximately x5 the amount of traffic of GOOGLE! Now isn’t that phenomenal! Youtube is also incredibly popular – but it is the technical aspects of using this channel which will surprise you and Twitter, well despite popular belief that only twits use Twitter this tool is making it possible for people to get short direct messages to large audiences in a matter of seconds -in just 9 minutes of once making a tweet regarding a particular website I had over 200 visitors through to the site! This is EASY once you know how! Smart business owners who know how to combine and leverage these 3 basic sites – can create swarms of FREE, WARM leads and traffic to their websites in minutes!

“in just 9 minutes of once making a tweet regarding a particular website I had over 200 visitors through to the site!”

The reason Social Networking works so well in Tourism – is fun stuff always happens – people like to share fun things, especially videos and photos! Also, if people are coming to your website and then following you on Twitter, Facebook and Youtube they will be constantly see YOUR BUSINESS appearing – now when it comes time for them to do a tour who do you think they will think of first?? YOU, that’s exactly right – because you have had a chance for the customer to already get to know, like and trust you – the hardest part of the selling process has been taken care of!

I will briefly explain the benefits of using these 3 core sites below – and these are just the core – there are still many others you have access to by using simple channel distribution tools.

  • TWITTER

You may have noticed something called ‘Twitter’ appear on the radar in recent times – although it has been off to a reasonably slow start in Australia it is quickly taking the world by storm! We’re starting to see it everywhere, TV – just recently footy stars tweets were quoted, we hear about it on the radio and you may even use it as a way to communicate with friends – but HOW can this work in business?!

In short it is possible to target the people you follow; ie you can use special sites and programs and even just the basic search function to let’s say – if you were a Dive company, you could search posts for tweeters talking about diving and add them as friends, you can also search for your locality and add people that way, then when you’re doing tweets – say you make a tweet and you have 10o people following you on Twitter and each of those 100 people have a friend list of 50 people you have instant exposure to over 5000 people – should any of the tweeters want to share your information!

It is also a great way to drip feed information out to previous customers and also possible prospects!

  • FACEBOOK

Facebook has taken the whole world by storm! Just about every man and his dog is on Facebook. There are a few things you can do with FB.

1) Advertise within the FB network – the beautiful thing about this form of advertising is you can totally specify who sees your ad and you only pay for results – ie it is calssified as ‘PAY PER CLICK’ so you onl pay when someone clicks on your ad to go through to your site. With FB you can specify the location, age, sex etc of the people who will be seeing your ad! A very SMART way to market.

2) Fanpages – You can create a Fanpage for your company where people can choose to follow you – this works like gangbusters with Tourism Businesses as humans like to be defined by the things they do – ie if someone has just had a blast on your tour ie whitewater rafting (thrillseekers), wine tasting (socialites), Whale Shark tour (adventure seekers) – they will be likely to join your fan page if given the opportunity – which gives you exposure to their lists.

  • YOUTUBE / VIDEO MARKETING

The BEST thing about Youtube is that it gives you the opportunity to showcase your business to the WORLD! People love VIDEO and I have ways to upload a video once and distribute to over 40 different channels (can you see where leverage is coming in to this yet??) Video really gives you the opportunity to build a relationship with your prospects / customers but the BIGGEST SECRET is that people love to SHARE videos – which means -that’s right – MORE EXPOSURE FOR YOU! For free – seriously, it’s FANTASTIC!!

Not only that, as if it couldn’t get any better, but every time you load and distribute a video you get to use KEYWORDS, then when people share your videos and you embed them in your website you increase your rankings on the search engines and have the opportunity to be found on page 1 of search engines, for many different search terms!

IN CONCLUSION – please don’t feel overwhelmed – although it is A LOT of information to take in – this is very easy to apply once you know how!

Sharing – ie writing about your tours/business, taking photos and video from tours and putting them on Twitpic or one of the photo tweeting sites, Flickr and Facebook is a great way for new people to find you and exisitng/previous clients to remember you, as people love to share COOL things! Twitter also gives you the ability to drip feed information about your business and tours to your followers – thus – keeping you at the forefront opposed to your competitors – once a customer has found you – if they’re interested enough – they will choose to communicate with you IF YOU GIVE THEM THE OPTION!

The days of having a standard brochure style website are GONE! The companies who choose to build a relationship with their site visitors will stand more of a chance of getting those visitors to book with them – not only for the fact that you will be constnalty reappearing in their radar but also because they will have got to know your business!

Social Networking is all about building relationships and sharing what you have on offer – as per the usual ‘word of mouth’ referrals – if someone absolutely loves what you have done they will WANT to tell their friends about it!!

You can also ask people to share their photos and experiences on your Fanpages etc then passed customers also get to meet and interact with each other – it is absolutely MIND BLOWING and right now it may be overwhelming – but stay tuned – subscribe to the Newsletter – I will be running a course in the very near future to reveal all the shortcuts and SECRETS to be able to leverage these sites and make it a simple step by step process!!

Make sure you have subscribed to our monthly report to be informed when I run this phenomenal training session!

(plus you get a heap of other great FREE stuff and up to date information to keep your business ahead of the pack!)

The social networking sites linked to Tourism Web Marketing are still being developed as it is a new business, but to see some in action check out:

http://KatHudson.com

http://twitter.com/KatHudson

http://youtube.com/KatHudsonTV

Choosing your Hosting account and Domain Names

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Choosing Your Web Host

As I talk about in the above video – you will need a hosting account – the one I recommend here http://hostwithhostmonster.com allows you to host up to 100 websites; this is useful especially if you have review pages etc and/or multiple web sites. It’s low cost with amazing support.

The most important thing to consider when choosing a web host is the reliability; obviously if your site is down – this can cost you money. The other thing to consider is customer support. I have used many hosts over time; I ultimately chose to use Hostmonster because they EXCEL with customer service and have 99% up time. It is very unlikely that your site will go down.

DOMAIN NAMES

The reason I avoid buying my .com domain names via Godaddy is because they are really tough with their anti spam rules. One spam report could have you shut down and it takes a long time to get back up. It’s not worth the drama. Namecheap and Hostmonster are great alternatives.

Mac Vs Windows for Internet Marketing

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Here is an oldy… but it just goes to show that Mac has been doing launches since, well, me and you could barely walk! :)

This video says 3 things to me: MAC is SMARTER, MAC has always been better for design and STEVE Jobs is freaking brilliant! I WANT A ‘STEVE JOBS’ DAY – TO HONOUR THIS DEAD SET LEGEND!……..

INTERNET MARKETING WITH A MACAN HONEST REVIEW FROM AN INTERNET MARKETER WHO USES ONE
A couple of years ago when I started working on the Internet, I was allowed the privledge of buying a BRAND NEW lap top. At the time, I was torn between Mac and Toshiba.

My dismay came from not really having ever used a Mac, I wasn’t sure if I would like it or not and it was A LOT more EXPENSIVE then the Toshiba. In the end I bought the Toshiba. I had also been running an Internet Cafe so had gotten pretty good with the Techo sides of Windows programs.

“Long story short, the glorious new lap top arrived, 5 weeks later it was on Ebay, I lost $500 in the change over.”

In short, when I was starting out, I only had limited days off. Back then I spent more time at work than at home, so i really had to maximise my productivity when I was ‘at work’ ‘at home’. What happened was this…..to me WINDOWS = PAIN, FRUSTRATION, CONSISTENT CRASHING, ENDLESS VIRUSES etc etc etc – my partner Dan would come home to find me in tears, because i had spent all morning making videos and I would be running in to brick walls continuously. In the end he said to me, “if something else is going to make you happier and save you time, aren’t you better off with that…?” – pure male logic and he was right.

Now when I want to get stuff done, I do it and it’s done NO PROBLEMS EVER!

Mac runs off of different frameworks, so if something EVER does CRASH which is rarely, only that program shuts down and everything else runs per usual. MACS ARE SMART – they MAKE SENSE, which WINOWS does not – a Mac will have your work saved for you – if it does crash it will reopen it!! WOOOHOOOO

I now have a massive Imac and a Macbook Pro – my babies…..this sounds corny, but it is OH so true… the old adage is

Once you go MAC, you’ll NEVER go BACK


USING MAC AS AN INTERNET MARKETER….

Well, simply put, purely due to the consistent ease of everything I do, easy graphics in Microsoft programs, easy and QUICK video editing, the Time Machine function (this is a great addition to a MAC where you get consistent back up- it allows you to access files, for those of us  :roll: who sometimes delete things by mistake) – the Mac get’s a plus on every level.

As an Internet Marketer, the only frustrations I have had with the Mac have been the following:

Can not run friend adder programs……

Hmm, that’s it – oh and MicroNiche finder is only set up for Windows.

But here’s the thing – MOST DECENT programs will run on Mac OR there will be a MAC alternative – ie – Camtasia Studio is replaced by SCREENFLOW ALTERNATIVELY, there are programs such as Parallels and Fusion (fusion has a free trial) which will install a virtual operating system on to your mac – so that you can still use Windows, if you want.

I have been Mac for almost a year exactly now and still don’t have it, but will be doing it – because it is frustrating to want to do something and not be able to. But in all seriousness, these things are teeny tiny, because the happiness my Mac’s bring, ease of use and friendliness – FAR OUTWEIGH any negatives. If my house was on fire – the first thing I would take would be my Mac!

MAC WINS, Kat loves her MAC

MAC WINS, Kat loves her MAC

My other fav thing about Macbook – is the scrolling functions and Expose function – makes life SO EASY!

BUYING THE MAC

I really also want to give Mac Worx Joondalup (based in Perth Western Australia) a plug – they know good old fashioned customer service! I have since recommended others to them. Because I live remote I had to buy my Mac sight unseen – I did my research and got quotes – the online apple store will PRICE MATCH – but the customer service provided by these guys was second to none – I still buy here even if it costs a little more because they are SO HELPFUL!